Frequently Asked Questions

Have a question about our Floating Magic Candles? Check below for answers to our most common inquiries. If you can't find what you're looking for, please contact our support team.

1. PRODUCT QUESTIONS

Q: How do the candles float? A: Our Wingardium Leviosa candles are designed to create a magical floating illusion. They come with pre-attached, barely visible clear lines that can be easily attached to your ceiling or fixtures using the included adhesive hooks or thumbtacks.

Q: Does the wand really control the candles? A: Yes! The included magic wand acts as a remote control. With a simple flick (and a press of the button), you can turn all the candles on or off simultaneously, making you feel like a true wizard.

Q: Are batteries included? A: To ensure safe shipping, batteries are typically not included. The candles and wand usually require standard AA or AAA batteries (please check the specific product description on the product page for exact requirements).

Q: Is it safe for kids? A: Yes, our candles use flameless LED technology, meaning there is no real fire, no melting wax, and no smoke. They are safe to use around children and pets.